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How Digital Transformation Has Impacted Patient Recruiting and Engagement Initiatives

Life Sciences Review | Wednesday, September 01, 2021
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Patient recruitment and engagement are simplified by digital transformation. It accelerates the entire clinical trial and outcome process.


FREMONT, CA: Digital innovations have affected almost every industry, including healthcare. Clinical researchers, sponsors, and contract research organizations (CROs) are at the forefront of patient recruitment and engagement efforts thanks to enormous data sets and sophisticated advancements like artificial intelligence, the Internet of Things, mobile technology, medical coding, and machine learning.


Patients' attitudes and expectations have shifted throughout time. As healthcare technology advances, patients seek increased convenience, flexibility, and usability. Achieving patient engagement is increasingly important for healthcare businesses seeking to attract and engage patients.


Utilization of technology to increase patient recruitment and engagement


It's the same with clinical trials and patient participation. Sponsors and CROs are now adopting a more proactive approach, leveraging various engagement tools to help recruit and engage patients. This digital shift has helped patients and the life sciences industry. Patients can now get financial assistance, supplies, medicines, help deal with a new diagnosis, learn about alternative treatment options, and get educational and motivational support. On the other hand, CROs and sponsors can maximize product efficacy and results while recruiting patients seamlessly.


Utilizing digitization to create a more effective recruitment and engagement approach


COVID-19 accelerated global digital change. CROs may now build data-driven efforts to boost patient recruitment and engagement globally. For example, one can assess a patient's location, demographics, the preferred contact method, cause for hospitalization, and even online discussion themes. CROs are introducing innovative patient recruitment, retention, and engagement methods.


 


Traditionally, pharmaceutical companies depended on television, radio, and print media to acquire patients. Digital technology has permitted hyper-targeted marketing.


How Does Digital Patient Recruitment Work?


Companies are launching apps and unified platforms that provide various conveniences for patient recruiting and engagement activities. For instance, technology advancements enable patients to book appointments over the phone or participate in video-based telehealth meetings with their caregivers. This is the most applauded initiative since the emergence of COVID-19, which established social isolation as the new normal. Apart from the various benefits, digital transformation has accelerated the entire process, resulting in fewer no-shows and employee burnout.


Using social media to develop a community is another excellent strategy to increase patient engagement. For instance, one company established an online network for elite cyclists who have been diagnosed with type 1 diabetes. The group's mission is to attract members worldwide, raise awareness, and provide support to one another while also engaging the patient community via social media channels.


Traditional interaction can be supplemented with digital engagement through the use of digital capabilities and technical breakthroughs. Patient monitoring has become significantly more accessible and more convenient as a result of digital intervention. Patients' health can be monitored remotely by caregivers and hospitals; patients do not need to visit hospitals physically. The treatment outcome is easily trackable, which benefits data collection, analysis, and data-driven decision-making. Simultaneously, patients can receive specialized care in the comfort of their own homes, which is especially beneficial during times when everyone is wary of hospital visits.


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