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A featured contribution from Leadership Perspectives: a curated forum reserved for leaders nominated by our subscribers and vetted by our Life Sciences Review Advisory Board.

CarePoint Health System

Cynthia Mercado-Reyes, Manager of Infection Control Preventative Medicine

Strengthening Infection Control; Insights and Strategies

Cynthia Mercado-Reyes

Cynthia Mercado-Reyes

Cynthia Mercado-Reyes is a dedicated Healthcare Professional with a passion for both Nursing and Public Health. Her journey began in 2004 when she embarked on a rewarding career in Nursing. Over the years, Cynthia expanded her expertise, earning a Bachelor of Science Degree in Public Health from Southern New Hampshire University in 2022. This educational milestone propelled her into roles as an Infection Preventionist and, subsequently, as a manager overseeing Infection Control at CarePoint Health System in Bayonne.


Her commitment to advancing public health led Cynthia to pursue a Master's Degree in Public Health at Chamberlain University, which she completed in July 2024, fueling her ambition to further specialize in Preventative Medicine through a Doctorate in Public Health.


Cynthia’s Career journey


My journey began in 2004 as a nurse, and I expanded my expertise with a Bachelor of Science in Public Health from Southern New Hampshire University in 2022, leading to work in Infectious Disease. I recently completed my Master’s in Public Health, focusing on Preventative Medicine and Epidemiology, at Chamberlain University in July 2024. Currently, I am pursuing a Doctor of Public Health degree at Walden University to further enhance my skills in disease prevention. I have been with CarePoint Health System for nearly two years, overseeing the Infection Control Department at Bayonne Medical Center. I collaborate with Trina Boyd-Clyburn, our VP of Patient Care Services, and Patricia Awuah, our Director of Quality Improvement. This role has been crucial for developing my leadership skills and implementing vital infection prevention strategies. I am grateful for the guidance of Dr. Jack Boghossian, our Infectious Disease Specialist and the support of Dr. John Rimmer, our System Chief Medical Officer and Dr. Mohammad Zubair, our Chief Hospital Executive, which has significantly enhanced our infection control practices and overall healthcare management.


Ongoing training keeps staff updated on best practices, while clear communication provides easy access to guidelines through handbooks, posters and digital resources.


Predicaments in Infection Control


Infection control in healthcare faces challenges due to rapid changes in practices and technology. Antimicrobial resistance complicates treatment and requires stricter measures. Ensuring staff adherence to protocols is difficult in busy environments, necessitating ongoing training. While technology can enhance control, poor integration may disrupt workflows. Analyzing infection data can overwhelm resources and patient education is complicated by varying understanding levels. New pathogens demand flexible strategies and limited resources challenge high standards. Addressing these issues requires strong leadership, continuous education, effective technology use and teamwork among healthcare professionals.


The Key Infection Control Practices at CarePoint Health System


At CarePoint Health System, key infection control practices ensure patient and staff safety. Strict hand hygiene protocols, including regular handwashing and sanitizer use, are enforced. Staff wear appropriate PPE, such as masks, gloves and gowns, based on procedure risk. Environmental cleaning and disinfection are prioritized in high-traffic areas and patient rooms. Continuous surveillance of infection rates enables timely interventions. Vaccination programs encourage staff and patients to receive vaccinations. Ongoing education keeps staff informed about infection prevention protocols. Proper isolation procedures are in place for infected patients and antibiotic stewardship promotes appropriate antibiotic use. These practices create a robust infection control environment that minimizes risks and protects health outcomes.


Ensuring Compliance with Infection Control Guidelines among Healthcare Staff


Ensuring compliance with infection control guidelines involves several key strategies. Ongoing training keeps staff updated on best practices, while clear communication provides easy access to guidelines through handbooks, posters and digital resources. Routine audits identify compliance gaps and open dialogue fosters a culture of safety and accountability. Strong leadership motivates staff to prioritize compliance and recognition programs for adherence boost morale. Finally, incorporating technology, such as electronic health records and reminders, supports effective adherence. By combining these approaches, organizations can cultivate a culture of compliance and improve infection control practices.


Providing Training to keep the Staff Informed about Best Infection Control Practices


To keep staff informed about infection control best practices, we offer various training and resources. Regular training sessions and Nursing Skilled Competency days focus on the latest protocols. Staff can access online courses like HealthStream and webinars for flexible learning. Easy-to-read guidelines and visual aids reinforce key messages, while updates are shared through newsletters and team meetings. We encourage participation in infection control committees for insight sharing and best practice development. I want to thank Patient Care Directors Dorota Szymski, Diane Thieme, Mohamed Bouzenbila, Elizabeth Angerstein, Jennifer Figueroa and Nancy Petrowski for their invaluable collaboration in infection prevention. Integrating these resources, we ensure all staff stay knowledgeable in infection control practices.


Steps to Stay Ahead of Future Potential Infection Outbreaks


CarePoint Health System is proactively taking steps to prevent future infection outbreaks. We monitor infection rates using data analytics to identify trends early. We invest in staff training to keep employees informed about the latest infection prevention practices. We’re enhancing partnerships with public health organizations for quick information and resource sharing during outbreaks, and we focus on researching new vaccines and treatments. Regular reviews of our infection control protocols allow us to adapt to new challenges and ensure evidence-based practices. Finally, we prioritize patient education to empower individuals in infection prevention, fostering a community-wide approach to health safety. Through these strategies, we aim to effectively anticipate and mitigate potential infection outbreaks.


Tips and Tricks to Improve Infection Control Practices


Healthcare organizations can enhance infection control through several key strategies. Investing in regular training ensures staff understand their roles in infection prevention. Fostering a culture of safety promotes open communication for reporting concerns. Strong surveillance systems with data analytics enable early outbreak detection. Collaborating with public health organizations facilitates information sharing. Regularly reviewing and updating protocols based on current evidence is essential. Emphasizing patient education empowers individuals in their care. Finally, recognizing staff compliance reinforces accountability. By prioritizing these strategies, organizations can significantly improve infection control and patient safety.


The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.
The Leadership Perspectives forum brings together voices shaping the future of life sciences. It features leaders who are advancing change across the industry through strategic leadership and applied insight.
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