Enter RCM Technologies. A premier provider of business and technology solutions, RCM Technologies empowers enterprises with advanced engineering and information technology services to enhance and maximize their operational performance. Besides serving healthcare institutions and educational companies in both the commercial and government sectors, the company has also built extensive capabilities and services to support the life sciences industry. The company’s knowledge base ranges from clinical support to manufacturing to commercial deployment of a potential new drug or a medical device. As a one-stop-shop, RCM is also fully prepared to assist its clients in sales and analytics, and rapidly deploy a flexible and adaptable solution that does not require substantial manual support throughout the drug or medical device development cycle. “Our uniqueness stems from our ability to organize not only a business process but also leverage the supportive newer technologies through a transformation process. We help companies take advantage of technologies and deploy them in different or newer situations while keeping an eye on the advancements in the business processes,” says William Gargano, SVP of RCM Technologies.
From staffing and planning to remediation, RCM specializes in providing a comprehensive suite of services to pharmaceutical, medical device, and biotechnology companies in need of guidance, support, or remediation of quality, compliance, or business challenges. RCM’s innovative services bring in a perfect combination of rich industry knowledge and the latest technology that assists its clients in streamlining their processes and shortening their product development cycles. In the manufacturing realm, the company has also helped clients to deploy and take advantage of technologies like Artificial Intelligence and Robotics.
RCM Technologies: Where Business Proficiency Meets Technology Expertise
We bring in our extensive breadth of knowledge and unique capabilities to cater to the technology, engineering, staffing, and regulatory requirements—all under one roof
At the core, RCM’s services focus on automation, commissioning and qualification, compliance and quality, health authorities’ observations response and remediation, validation and verification, QA and quality management systems, and training and coaching. While technology continues to change at a rapid pace, Gargano stresses that most companies look for simple, segmented, highly flexible, scalable and customizable solutions and services. Enterprises demand solutions that can take an integrated approach to connecting and processing disparate data, adapt to multiple situations, and allow quick and seamless deployment. “However, there’s no ‘one-size fits all’ approach to achieving this,” he adds. To that end, RCM illustrates its product development lifecycle in the form of a circle as each client enters or engages with the company in a different space and manner. The RCM product development lifecycle comprises of three layers, the first outermost layer of which involves compliance consulting. RCM’s experts leverage their in-depth understanding of the client’s business processes, solutions, and applications, and intertwine these aspects with both the business process compliance and the system’s compliance. The middle layer of the cycle comprises commissioning and qualifications, compliance and quality, and validation elements. The team’s regulatory knowledge is backed by its ability to apply the best techniques or methodologies that can streamline the entire process. “We equip organizations with a more agile, streamlined, and integrated multiple-path solution that works cohesively, and at the same time, reduces the costs associated with validation and qualification in the implementation cycles. However, our services do not end at the implementation of the solution; we also focus on the maintenance and support that induce 80 percent of the costs,” says Gargano.
RCM stays ahead of the competition with its vast employee base dedicated to life sciences practices, enabling the company to retain and share the knowledge as per the clients’ needs. With clients spread across multiple geographies, RCM has developed a shared knowledge repository with the broad breadth of capabilities accumulated over the years. The company has the ability to work and share data cohesively across multiple geographies and timelines. RCM’s turnkey solution—dynamic hiring model, simple staff orientation, managed services model, and outsourcing—paves a unique way of engaging the clients. Adding to the company’s competitive edge, the reverse knowledge transfer mechanism allows training and educating the clients, leaving them in a better place than they were before working with RCM.
Continuing to step up its game every minute, RCM has been investing a significant amount of time on data analytics around the leveragability and connectivity of data. Moving ahead, the company has its eyes set on AI and Robotics. While demands for process consistency, quick deployment aspects, and more dynamic goals are already bringing in dramatic changes in the industry, RCM has plans on transforming the ways of engagement.