OCTOBER 2024LIFE SCIENCES REVIEW8IN MY OPINIONIN MY OPINIONt is no surprise that consumers expect digital healthcare services. In addition to consumer demand, the COVID-19 pandemic has accelerated the need for digital solutions to attract, retain and engage patients.Consumers want care to be convenient, such as through telehealth. They also want connecting with their doctors to be convenient. At Nuvance Health, the patient portal and online appointment scheduling have enhanced how patients communicate and connect with our Neuroscience Institute.Patient portalNuvance Health is a seven-hospital health system spanning the Hudson Valley, New York and western Connecticut. The health system includes primary and specialty care through Nuvance Health Medical Practice, home care, urgent care and rehabilitation services.Nuvance Health patients can stay connected to all these healthcare services through the patient portal. They can securely message their doctor, request prescription refills, and access their medical records and test results.We encourage patient portal usage at the Neuroscience Institute. In fact, patient portal utilization is a key performance indicator for our doctors.HOW TECHNOLOGY ENABLES PATIENTS TO CONNECT CONTINUOUSLY WITH HEALTHCAREBy Dr. Paul Wright, Senior Vice President and System Chair of the Neuroscience Institute, Nuvance HealthIDr. Paul Wright
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