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Veeva Systems To Accelerate the CRM of Life Science Businesses

Life Sciences Review | Wednesday, January 18, 2023
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The complete, cloud-based system proffered by Veeva Systems enhances the customer relationship management factor of life science companies.                                        


FREMONT, CA: Veeva Systems’ Veeva Network is substantially a cloud-based customer master solution and a commercial suite for life sciences, functioning via an established combination of healthcare professionals (HCP) and healthcare organisations (HCO). Additionally, it integrates Veeva CRM (customer relationship management) with data, software, and data stewardship services in a net whole solution. That is, deploying Veeva Network effectively replaces the customer data and master data management solutions, scrutinising the annual spending of organisations in the sector and yielding relatively efficient outcomes.


Furthermore, accurate data is crucial for businesses in dealing with the escalating competition in the life-science sector, owing to changing customer preferences and a possible increase in regulations governing customer engagement in a radically different way. However, businesses in the field may frequently encounter roadblocks in the process while also maintaining cost-effective data and software systems. As a result, there is a greater need for dependable manual intervention in the data management and validation processes.


As a result, to thrive exponentially in the life science sector with a potential customer experience and compliance with enforced regulations, businesses in the arena must consistently adapt to the right information. 


On account of the tireless efforts in assembling acute customer profiles, the Veeva network has highly favourably favoured reliable customer information in the life sciences sector, enabling multichannel sales and marketing procedures for efficient maintenance of compliance.


Veeva Network aims at delivering complete and updated HCP, HCO, and affiliations data via a seamless integration with Veeva's customer relationship management arena. Therefore, it facilitates tailored information for the sales and marketing users, along with aiding pre-built integrations in the processes. This established approach communicates with standard external data sources and an open API (application programming interface), allowing for the collection of the most relevant customer information in a single solution.


Additionally, cloud-based access to the Veeva Network by every potential Veeva CRM customer around the globe enables obtaining user benefits from the network effect of life science companies that often elect to work together. As a result, it contributes timely updates to the master data repository, allowing for an induced procedure and development in the life sciences sector.


Meanwhile, a multi-tenant cloud application provides an induced potential for addressing the challenges that frequently affect the life science sector on multiple levels. Hence, consumer data management is a critical opportunity in crowdsourcing data updates all across the sector, holding an enhanced capability of emerging as a revolutionary factor in the life science space.


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